Terms of Service

Effective Date: October 28, 2025 · Last Updated: October 28, 2025

Introduction

This Terms of Use Agreement (the "Agreement") is entered into between WIN WIN ORGANIZASYON VE DANIŞMANLIK LİMİTED ŞİRKETİ, a Turkish limited liability company registered under Company Registration No. 414233-5, with registered address at Aksaray Mah. Koçibey Sk. Özel İşhanı No: 2 İç Kapı No: 11, Fatih, Istanbul, Turkey, operating under the brand name "WowBat" ("we," "us," or "our"), and you as a current or prospective user of the wallet services ("Service") we provide through our mobile application ("WowBat App") and website.

By accessing or using the WowBat App, you agree to be bound by the terms and conditions of this Agreement. Please note that you should review the entire Agreement carefully, including those provisions which limit our liability.

1. Use of the Services

1.1 Eligibility

In order to access the Service, you must be at least the age of eighteen (18) and you must have the legal ability to agree to the terms of this Agreement. Your use of the Service is governed by the terms of this Agreement. You are authorized to access and use the WowBat App solely for the purposes specified in this Agreement. You may only open an account on your own behalf.

1.2 Mobile App and User Account Required

In order to access the Service you must download and maintain a current version of our Mobile App on your mobile device. You must also create and maintain a user account with us ("User Account").

1.3 Wallet Services

WowBat provides wallet creation and management services through our platform. When you create a wallet through the WowBat App, you will be provided with access to your digital wallet for managing cryptocurrency and conducting authorized transactions. You acknowledge and agree that:

  • (a) Your wallet is created and managed through our platform;
  • (b) WowBat provides the technology infrastructure and user interface for wallet management;
  • (c) Your account security and access credentials are your sole responsibility;
  • (d) You must keep your account credentials secure at all times;
  • (e) WowBat is not responsible for unauthorized access if you fail to maintain proper security of your credentials.

1.4 KYC/AML Verification

To use certain features of the Service, including but not limited to on-ramp services (converting fiat currency to cryptocurrency) and access to merchant payment services, you will be required to complete Know Your Customer (KYC) and Anti-Money Laundering (AML) verification procedures. This verification is conducted by certified identity verification service providers who specialize in compliance and regulatory adherence.

By proceeding with verification, you authorize:

  • (a) WowBat and our verification partners to collect, process, and share personal identification information, including but not limited to your name, address, date of birth, nationality, and identity verification documents;
  • (b) Verification partners to conduct background checks and verify information against compliance databases;
  • (c) Ongoing monitoring of your transactions for compliance with AML, CFT (Countering the Financing of Terrorism), and sanctions regulations.

If you do not pass KYC/AML verification, you will not be able to use certain premium services provided through the Service.

1.5 On-Ramp Services

Through the WowBat App, you may convert fiat currency to cryptocurrency ("On-Ramp Services") using payment methods supported by our licensed service partners. When you initiate an On-Ramp transaction:

  • (a) You are providing instructions to convert your fiat currency and transfer the equivalent cryptocurrency to your wallet address;
  • (b) You represent and warrant that you are the owner or authorized signer of any funding account used for On-Ramp transactions;
  • (c) You are responsible for ensuring that sufficient funds are available in your funding account;
  • (d) You agree to reimburse us and our partners immediately and without further demand for any fees, costs, or expenses incurred as a result of insufficient or unavailable funds.

1.6 Service Provided

WowBat provides wallet management technology and facilitates access to cryptocurrency services through licensed partners who hold appropriate regulatory authorizations. The Service allows you to:

  • (a) Create and manage your cryptocurrency wallet;
  • (b) Send and receive cryptocurrency;
  • (c) View your digital asset holdings and transaction history;
  • (d) Convert fiat currency to cryptocurrency through On-Ramp Services via our licensed partners;
  • (e) Access merchant payment services through licensed payment processors.

You understand that WowBat provides the technology platform and infrastructure. All regulated financial services, including fiat-to-crypto conversion, currency exchange, merchant payment processing, and compliance services, are provided by our licensed partners who hold appropriate regulatory authorizations in their respective jurisdictions. You are not a third-party beneficiary of any agreements between WowBat and its partners.

1.7 Funding Your Wallet

You can use the WowBat App to convert fiat currency to cryptocurrency through our On-Ramp Services provided by licensed partners. Cryptocurrency transferred to your wallet will be held in your wallet under your control. The processing of fiat-to-crypto conversion is facilitated through partners licensed to provide such services.

1.8 Exchange Rates and Currency Conversion

Any currency exchange services provided through the Service are facilitated through our licensed partners. The foreign exchange rates and cryptocurrency conversion rates used in connection with the Service are selected by these partners in their sole discretion. These rates may be less favorable than rates quoted by other providers. The exchange rate may include a spread, commissions, and other costs that these partners may charge. By initiating any currency conversion through the WowBat App, you agree to the exchange rate and fees offered to you.

1.9 Fees

WowBat and our partners may charge fees for On-Ramp transactions, currency conversions, and other services provided through the Service. You agree to pay all fees disclosed to you at the time of transaction. For a current list of applicable fees, please visit our website.

1.10 Account Statements

You can view your transaction history, wallet balance, and digital asset holdings directly through the WowBat App. All transactions recorded on supported blockchain networks are permanent and immutable.

1.11 Accuracy of Information and Duty to Update

When creating a User Account or utilizing the WowBat App, you agree to provide and maintain current, complete, and accurate information. You authorize WowBat and our partners, directly or through third parties, to make any inquiries we consider necessary to validate or authenticate your identity and verify the information you provide. If any information you provide is untrue, inaccurate, not current, incomplete, or not your own, we may deny your application, suspend, or terminate your access to the Service.

1.12 Our Right to Refuse Service

WowBat and our partners may refuse to provide any services through the WowBat App if we believe or suspect:

  • (a) A transaction to be fraudulent, unauthorized, or illegal;
  • (b) The transaction would breach this Agreement or applicable law;
  • (c) The transaction violates sanctions laws, AML regulations, or other regulatory requirements;
  • (d) The transaction poses a security risk to the Service or other users;
  • (e) Any other reason in our sole discretion.

We shall have no liability to you for exercising these rights.

1.13 Responsibility and Risk Acknowledgment

You acknowledge and accept the following risks associated with using the WowBat Service:

  • (a) Irreversibility of Transactions: Cryptocurrency transactions recorded on the blockchain are permanent and cannot be reversed. You are solely responsible for verifying recipient addresses and transaction details before confirming transactions.
  • (b) Technical Risks: The WowBat App may experience technical failures, interruptions, or malfunctions. WowBat is not liable for losses resulting from technical issues.
  • (c) Cryptocurrency Volatility: Cryptocurrency values are highly volatile. WowBat does not guarantee any particular value or price for your digital assets.
  • (d) Account Security: You are responsible for securing your account credentials. Unauthorized access to your account may result in loss of funds.
  • (e) Regulatory Changes: Cryptocurrency regulations are evolving. Changes in applicable laws may affect your ability to use the Service.

2. Acceptable Use

2.1 Compliance

  • (a) To use the Service in compliance with all applicable laws and regulations, including laws regarding money laundering, sanctions, terrorist financing, and other financial crimes;
  • (b) Not to use the Service for any illegal, unauthorized, or unethical purpose;
  • (c) Your use of the Service is solely for your personal use;
  • (d) You are solely responsible for maintaining any and all equipment necessary for your access to and use of the Service, including internet access, computer equipment, mobile devices, and mobile data plans.

2.2 Prohibited Activities

By accepting the terms and conditions of this Agreement, you expressly agree that you shall not engage in any activity that disrupts, interferes with, or harms the functionality, security, or integrity of the Service. Prohibited activities include but are not limited to:

  • (a) Hacking, data breaches, or unauthorized access;
  • (b) Probing, scanning, or testing the vulnerability of the Service;
  • (c) Posting material that infringes intellectual property rights or privacy rights of others;
  • (d) Posting material that is unlawful, obscene, defamatory, threatening, harassing, or abusive;
  • (e) Impersonating another person or entity;
  • (f) Harvesting or collecting information about others without consent;
  • (g) Allowing any other person to use your User Account or access credentials;
  • (h) Overloading, flooding, or spamming the Service;
  • (i) Transmitting malware or harmful code;
  • (j) Using the Service to facilitate money laundering, sanctions evasion, terrorist financing, or other illegal activities;
  • (k) Engaging in any conduct that exposes WowBat or other users to liability.

2.3 Electronic Communications

By accepting the terms and conditions of this Agreement, you expressly consent to receive communications from us electronically, including emails, messages through the WowBat App, and other electronic communications. You agree to promptly alert us if your contact information changes, and you are responsible for maintaining accurate contact information.

2.4 Security and Responsibility for Credentials

You are responsible for safeguarding your User Account login information, including your user identification, password, and any two-factor authentication credentials ("Credentials"). You agree to:

  • (a) Access the Service only from secure computers and networks free from malicious software;
  • (b) Sign off after every session and close your browser or WowBat App to ensure confidentiality;
  • (c) Never share your Credentials with anyone, including WowBat staff;
  • (d) Accept full responsibility for any transactions performed using your Credentials, whether authorized or unauthorized;
  • (e) Notify WowBat immediately if you suspect unauthorized access to your account.

By accepting this Agreement, you acknowledge that violations of system or network security may result in civil or criminal liability.

2.5 Submissions and User-Generated Content

You agree that you will not upload or transmit any communications or content to WowBat that:

  • (a) Infringes or violates any rights of any party;
  • (b) Violates any local, international, federal, or state law;
  • (c) Is unlawful, obscene, defamatory, or threatening;
  • (d) Constitutes unsolicited advertising or spam.

3. Data and Privacy

3.1 Data Handling

Your use of the Service involves the handling of data as described in our Privacy Policy. You acknowledge that our Privacy Policy governs your use of the Service and that we may process your data as necessary to provide the Service and comply with legal and regulatory obligations.

3.2 Confidentiality and Data Protection

Our Privacy Policy describes how we collect, use, and protect your personal information, including nonpublic personal data required for KYC/AML verification. Any confidential information shared through the Service shall be subject to the terms of this Agreement and our Privacy Policy.

3.3 Cookies and Tracking Technologies

You agree that we may place cookies and other identifiers on devices used to access the Service. Cookies help us:

  • (a) Confirm your identity and enhance security;
  • (b) Maintain continuity during online sessions;
  • (c) Gather data about your use of the Service;
  • (d) Optimize Service performance and user experience.

4. Intellectual Property

4.1 Ownership

You acknowledge that all intellectual property rights in the Service, including software, content, design, and related materials, are owned by WowBat or our licensors, whether registered or not. Your use of the Service does not grant you ownership of any intellectual property rights. You agree not to:

  • (a) Take any action that jeopardizes, limits, or interferes with WowBat's or our licensors' intellectual property rights;
  • (b) Copy, translate, publish, or create derivative works of the WowBat Service;
  • (c) Resell, distribute, or make commercial use of, modify, reverse engineer, decompile, or disassemble the Service or any component thereof.

4.2 License Grant

By downloading the WowBat App, we grant you a non-exclusive, non-transferable, revocable right to use the WowBat App solely to receive the Services. All rights in the Service not expressly granted are reserved by WowBat.

5. Disputes

In compliance with Turkish data protection laws and international standards, we collect and process personal information as detailed in our Privacy Policy. Users have rights regarding their personal data including access, correction, and deletion subject to regulatory requirements.

5.1 User Account Disputes

If you believe there are unauthorized transactions, errors, or suspicious activity in connection with your User Account, you can:

  • (a) Contact us through the WowBat App;
  • (b) Email us at support@wowbat.asia;
  • (c) Report the issue through our support channels.

You agree to cooperate in any investigation we conduct regarding disputed transactions.

5.2 Blockchain Transaction Disputes

Cryptocurrency transactions recorded on the blockchain are permanent and immutable. Once a transaction is confirmed on the blockchain, it cannot be reversed or modified. WowBat has no ability to reverse, cancel, or modify confirmed transactions. If you believe you sent cryptocurrency to an incorrect address, you must contact the recipient directly to request a refund. WowBat shall have no liability for transactions to incorrect addresses.

5.3 Merchant and Third-Party Disputes

WowBat is not involved in transactions between you and merchants or third-party service providers. Any disputes arising from such transactions must be resolved directly with the relevant party. WowBat makes no representations regarding third-party services and shall have no liability for disputes with third parties.

6. No Warranty and Limitation of Liability

6.1 Service Provided "As Is"

WowBat does not guarantee that the Service or any content provided through the Service will be error-free, uninterrupted, accurate, or completely secure. The Service and all content are provided on an "as-is" and "with all faults" basis. WowBat expressly disclaims all warranties, express or implied, including any warranties of accuracy, non-infringement, merchantability, and fitness for a particular purpose.

6.2 Mobile App and Security

Although WowBat takes reasonable precautions to protect the WowBat App and prevent unauthorized access, we make no warranty that such efforts will be successful. WowBat specifically disclaims all liability for:

  • (a) Failure to protect the WowBat App from unauthorized access or modification;
  • (b) Deletion, corruption, or loss of data;
  • (c) Errors or defects in the WowBat App;
  • (d) Technical failures or interruptions.

6.3 Limitation of Liability

To the extent permitted by applicable law, WowBat, its owners, subsidiaries, affiliates, and their respective employees, representatives, and agents shall not be liable to you or any third party for:

  • (a) Special, indirect, incidental, consequential, or punitive damages;
  • (b) Loss of profits, business, goodwill, or use;
  • (c) Damages arising from or related to your use of the Service, even if WowBat has been advised of the possibility of such damages.

Your sole remedy against WowBat for dissatisfaction with the Service is to stop using the Service.

6.4 Assumption of Risk

You acknowledge that:

  • (a) Cryptocurrency transactions are irreversible once confirmed on the blockchain;
  • (b) Digital asset values are highly volatile and may result in significant losses;
  • (c) Technical failures, unauthorized access, and other risks may result in loss of access to your account or digital assets;
  • (d) Regulatory changes may affect the availability or legality of the Service;
  • (e) You assume all risks associated with using the Service and holding cryptocurrency.

7. Termination

7.1 Termination Rights

WowBat may modify, suspend, or terminate your access to the Service with or without notice and with or without cause. WowBat shall not be liable to you or any third party for any modification, suspension, or termination of your User Account or access to the Service.

WowBat reserves the right to suspend or terminate access if we believe:

  • (a) There is reason to protect the security of the Service or your account;
  • (b) There has been fraud or unauthorized use of your account;
  • (c) There is an actual or suspected breach of this Agreement;
  • (d) There is actual or suspected criminal activity;
  • (e) There is misuse or damage to the Service;
  • (f) You have violated sanctions laws, AML regulations, or other applicable compliance requirements.

You may terminate your access by providing written notice of cancellation. Your request will become effective after WowBat receives it and has a reasonable opportunity to act upon it.

7.2 Effect of Termination

Upon termination, your right to access and use the Service will cease. Your wallet and any digital assets remain under your control. WowBat has no obligation to return funds or assets, as WowBat does not hold custody of user funds. You retain full control of your wallet through your account credentials.

8. Miscellaneous

8.1 Entire Agreement

This Agreement, together with any other documents we provide regarding the Service, constitutes the entire agreement between you and WowBat regarding your use of the Service and supersedes any prior agreements or understandings.

8.2 No Waiver

The failure or delay by WowBat to exercise any right or remedy shall not constitute a waiver of any breach of or default under this Agreement, nor shall it operate as a waiver of any other right or remedy available to WowBat.

8.3 Severability

If any provision of this Agreement is ruled invalid or unenforceable by a court of competent jurisdiction:

  • (a) The validity and enforceability of all other provisions shall be unaffected;
  • (b) The effect of the ruling shall be limited to the jurisdiction of the court making the ruling;
  • (c) If the ruling is subsequently overruled or amended, the provision shall be deemed valid and enforceable to the maximum extent permitted by law.

8.4 Governing Law and Venue

This Agreement shall be governed by and construed in accordance with the laws of the Republic of Turkey, without regard to its conflict of laws principles. You agree to the personal jurisdiction of and venue in the courts of Istanbul, Turkey, and consent that such courts shall be the exclusive forum for any litigation arising out of or relating to your use of the Service.

8.5 Amendment and Modification

WowBat may change, limit, or otherwise modify this Agreement at any time by informing you of changes through:

  • (a) Notice through the WowBat App;
  • (b) Email to your registered email address;
  • (c) Other reasonable means.

Any change shall be effective when notice is sent, unless otherwise stated or as required by law. You will be deemed to agree to changes if you continue to access or use the Service after the effective date. It is your responsibility to review the WowBat App and website for any amendments or modifications.

8.6 Third-Party Links and Services

The Service may contain links to third-party websites and services. WowBat does not control the availability or content of such third-party sites and is not responsible for their content, accuracy, or services. You agree that WowBat is not responsible or liable for:

  • (a) The content on any third-party website;
  • (b) The actions of any third-party service provider;
  • (c) Any damages or losses resulting from your use of third-party services.

8.7 Survival

The provisions of this Agreement that by their nature should survive suspension or termination shall survive, including releases, disclaimers, limitations of liability, and provisions regarding governing law and venue.

8.8 Assignment

WowBat may assign its rights and obligations under this Agreement, in whole or in part, to any party at any time without notice. You may not assign your rights or obligations under this Agreement without WowBat's prior written consent, which may be withheld in WowBat's sole discretion.

8.9 Contact Information

For questions, concerns, or support regarding this Agreement or the Service, you can contact WowBat at:

Email:support@wowbat.asia

Registered Address:
WIN WIN ORGANIZASYON VE DANIŞMANLIK LİMİTED ŞİRKЕТİ
Aksaray Mah. Koçibey Sk. Özel İşhanı No: 2 İç Kapı No: 11
Fatih, Istanbul, Turkey
Company Registration No. 414233-5

8.10 Acknowledgment

By using the Service, you acknowledge that you have read, understood, and agree to be bound by the terms and conditions of this Agreement, including all risks associated with using wallet services and holding cryptocurrency.

Effective Date: October 28, 2025 · Last Updated: October 28, 2025